Customer Services Supervisor

72% Flex
Full Remote
Full time
Remote from:Hong Kong
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Customer Services Supervisor

72% Flex
Remote: Full Remote
Contract: Full time
Work from: Hong Kong...

Offer summary

Qualifications:

HKCEE / HKALE/ HKDSE / Diploma or Degree holder in Logistics, 3 years relevant experience in customer relations in logistics.

Key responsabilities:

  • Maintain daily WMS operations in coordination with warehouse personnel and internal departments
  • Customer service and inquiry handling with professionalism
Bollore Logistics Asia Pacific logo

Bollore Logistics Asia Pacific

Financial ServicesXLargehttp://www.bollore.com/
10001 Employees

Job description

Logo Jobgether

Your missions

  • Maintain WMS on a daily basis
  • Closely work with the operation team in the warehouse
  • Answer customer inquiries
  • Provide friendly and professional service to our clients
  • Coordinate the job of other customer services
  • Good control of delivery from supplier
  • Good coordination with warehouse and other related internal department
  • Correct information input into system

Requirements

  • HKCEE / HKALE/ HKDSE / Diploma or Degree holder in Logistics or related disciplines
  • 3year's relevant experience in handling customer correspondence / customer relations in logistics field
  • Self-motivated, proactive team player and willing to learn and take challenge
  • Dynamic and customer driven with strong communication and interpersonal skills
  • Able to work independently under pressure and work in warehouses
  • High proficiency in MS office applications
  • Good command of both spoken and written English and Mandarin
  • Immediate available is preferred
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Required profile

Experience

Industry :
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Soft Skills

  • Self-motivated, proactive team player
  • Dynamic, customer driven with strong communication skills

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