Operations Assistant
Offer summary
Qualifications:
Two (2) years experience in a similar operational role, High School degree, Proficiency in Microsoft Excel, Word, and PowerPoint.Key responsabilities:
- Perform general administrative duties such as data entry and responding to emails
- Answer phones and provide customer service
- Maintain a positive attitude and support team members
Job description
Your missions
Job Details
Description
JOB SUMMARY The Operations Assistant enhances process efficiency and optimizes resources within our organization. Operations Assistants are responsible for working directly with the operations team, proactively assisting with functions including customer service, sales, data entry, and general administrative support. This position’s main impact will be to consistently deliver on SLAs within our division. Additionally, this position will contribute to strategic preparedness for both planned and unplanned increases in workload from key clients. This position reports to the assigned department manager or team lead.
KEY RESPONSIBILITIES
ROLE QUALIFICATIONS EDUCATION & EXPERIENCE REQUIRED
PREFERRED
KEY COMPETENCIES
WORKING CONDITIONS/EQUIPMENT USE
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Qualifications
Required profile
Experience
Hard Skills
Soft Skills
- Results-Oriented
- Adaptability to Change
- Interpersonal Communication
- Team Orientation and Collaboration
- Accountability
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