Bilingual Polish - English Customer Experience Specialist & Language Localization Expert
Offer summary
Qualifications:
Proficiency in Polish and English, Strong communication skills, Ability to multitask under pressure, Prior customer support or translation experience preferred.Key responsabilities:
- Provide customer support in Polish and English
- Translate product content into Polish efficiently
- Review translations by team members
Job description
Your missions
Opportunity Overview
Join our dynamic team as a Bilingual Polish - English customer support agent or Happiness Officer dedicated to delivering exceptional service via email and live-chat channels. You will play a crucial role in assisting our customers and ensuring their satisfaction. A strong passion for assisting others and the ability to remain composed in challenging situations are key qualities we are seeking. **
Responsibilities**
- Provide professional customer support in both Polish and English languages through email and live-chat channels.
- Translate our product content into Polish, utilizing the provided tools efficiently.
- Regularly translate and review translations made by other team members.
Qualifications
- Proficiency in both Polish and English languages.
- Strong communication skills and a customer-oriented approach.
- Ability to multitask and work effectively under pressure.
- Prior experience in customer support or translation is preferred.
Join our team and make a meaningful impact in a vibrant and diverse work environment!
Employment Type: Full-Time
Required profile
Experience
Soft Skills
- Customer-oriented
- Effective communication
- Multitasking ability
- Remain composed in challenging situations
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