Account Manager - Cox Communities

They say it takes a village to raise a child. Well, it only takes one person to lead that village into the future of network technology and entertainment. Regardless of the strength of that analogy, we’re hoping that person is you!

We’re looking for an Account Manager at Cox Communities (a division of Cox Communications) who can influence and collaborate with our various industry partners to bring both business and leisure solutions to an entire village/community. Could this be the right role for you? Read on!

Cox Communities is the division of Cox that delivers solutions, value, and trust for MDU (Multi-Dwelling Unit) & SFU (Single Family Unit) owners, managers, developers, and residents within their communities.  The Cox Communities team acts as their client’s trusted advisor by supporting them in reaching their business goals of optimizing rents, occupancy, and future-proofing their properties.

What You’ll Do

You’ll be the point person for multi-dwelling unit (MDU) and single-family unit (SFU) owners, managers, developers, and residents within their communities, providing them with solutions, value, and peace of mind. As a trusted adviser, you’ll help them reach their business goals, optimize their occupancy, and future-proof their properties.

Here’s a peek at your day:

• Partner directly with MDU property managers and leasing staff to drive product penetration and revenue growth.

• Manage MDU accounts once the agreement has been signed, focusing on successful implementation.

• You’ll be responsible for successfully managing a portfolio of properties in an assigned territory. 

• Increase subscriber growth within your territory

• Partner with property management to launch properties, train staff, and coordinate on-site marketing and promotion efforts.

• Address competitor activity in a very fluid, competitive market by proactively building growth strategies for current and new MDU property managers.

• Ensure compliance with all residential agreements and contracts.

• Serve as a community ambassador of Cox Communications and as a recognized subject matter expert on MDU matters, establishing a presence in the community through participation and leadership for relevant boards, groups, and committees. 

What’s In It for You

That’s a fair question. We’re glad you asked because we love our answer and think you will too. Here’s a little taste of our best-in-class benefits package and award-winning employee culture:

• We all have lives and responsibilities outside of work, and we respect that. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies.     

• Our employees receive competitive salary packages and top-notch bonus/incentive plans.

• We help you prepare for the future with a 401k (that we’ll generously match), life insurance, and disability insurance.

• You’ll enjoy a generous suite of healthcare benefits with various deductible options, along with pharmacy benefits, Flexible Spending Account & Health Savings Account options, counseling for mental wellness, and more.

• As you grow your family, rest assured that you’ll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.    

• Want to volunteer in your community? We encourage that and even offer paid hours for you to do so.

• Our employees enjoy discounts on computers, entertainment, travel, and more.

• Continuing education and professional development are important, and at Cox, we offer both.

• We all love our pets—whether they walk, crawl, fly, swim, or slither—and we’re happy to supply insurance for them as well.

Believe it or not, there’s even more than that! We have a veritable smorgasbord of benefits at Cox, giving you the freedom to pick and choose what works best for you and your family. 

Who You Are

You’re an ethical salesperson, and you’ll respect the trust our clients place in you. There are a lot of balls in the air for every deal, and you’ll masterfully juggle them all on the way to the dotted line. You’ll need to have a few credentials as well, including the following:

Minimum Qualifications:

• Bachelor’s degree in a related discipline and 2 years of experience in a related field. The right candidate could also have a different combination, such as a master’s degree and up to 2 years of experience or 6 years of experience in a related field with no degree.

• Safe drivers needed; valid driver’s license.

Preferred Qualifications:

• Telecommunications sales experience (2-3 years of prior experience is preferred).

• Deep knowledge of CRM and database tools, Microsoft Word, Excel, PowerPoint, SPSS, and SAS.

• Excellent interpersonal, leadership, presentation, and collaborative skills

• A strong sales and negotiation/strategic prudence.

Want to work for a respected company that’s been around for over 125 years? Apply today!