Operations Coordinator - Latam
Offer summary
Qualifications:
Proven experience in operations or customer service., Strong analytical skills and proficiency in Microsoft Excel..Key responsabilities:
- Handle customer communications, prepare quotes, assist with financial management and support supply chain processes.
- Maintain and analyze data for reporting purposes.
Job description
Your missions
Job Position: Operations Coordinator - Latam
Location: Remote (EST Timezone)
Work Schedule: Monday - Thursday, 8:30 AM to 5:00 PM EST
Job Description:
We are seeking a dedicated and dynamic Operations Coordinator to join our team. This pivotal role supports various operational activities including customer service, quoting, accounts payable/receivable, and light supply chain management. If you are organized, analytical, and enjoy both communication and operational tasks, we would love to hear from you.
Responsibilities:
- Customer Service: Handle daily communications with customers via phone calls and emails, ensuring outstanding service and support.
- Quoting: Prepare and follow-up on customer quotes, contributing to sales conversion and customer satisfaction.
- Financial Management: Assist with accounts payable and receivable to ensure timely and accurate financial operations.
- Supply Chain Assistance: Support supply chain processes including inventory tracking and order fulfillment.
- Data Management: Maintain and analyze spreadsheets and databases for reporting on inventory and financials to aid decision-making.
Qualifications:
- Proven experience in operations, customer service, or a similar role.
- Strong analytical skills with proficiency in Microsoft Excel and other analytical tools.
- Excellent communication skills, comfortable with phone and email interactions.
- Detail-oriented with an aptitude for problem-solving.
- Ability to manage multiple tasks and prioritize effectively.
Required profile
Experience
Hard Skills
Soft Skills
- Strong analytical thinking and problem-solving abilities.
- Excellent communication and organizational skills.
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