Community Manager -- Remote | WFH

We are seeking a dedicated Community Manager to oversee the operations and administration of a vibrant community association. As the Community Manager, you will play a pivotal role in fostering positive relationships with homeowners, vendors, board members, committee members, and internal staff. This position offers the opportunity to make a meaningful impact in the Grand Rapids area. **

Responsibilities**

• Provide overall supervision of the Association in alignment with the management agreement and established policies and procedures.
• Act as the primary liaison with the Association's Board of Directors and homeowners, ensuring effective communication and collaboration.
• Execute administrative and management tasks as directed by the Board of Directors and in accordance with the management agreement.
• Ensure the efficient utilization of Associa community management tools, including but not limited to annual calendars, action item lists, financial reports, and procurement procedures.
• Review monthly financial reports and present management summaries to the Association's Board of Directors.
• Make recommendations to the Board of Directors and committees regarding major capital expenditures to maintain the community's appearance and functionality.
• Monitor delinquency rates and oversee the collections process for the account portfolio.
• Attend Board meetings and community events as required, maintaining proactive engagement.
• Prepare Board packages in a timely manner, adhering to established time frames.
• Keep the Board of Directors informed of any legal actions involving the Association.
• Maintain accurate records related to unit and contract files.
• Assist with architectural review processes and routine inspections as needed.
• Update resident information in the C3 database as necessary.
• Manage routine and special project vendors, including procurement and performance evaluation.
• Oversee Associa staff in accordance with contractual agreements.
• Coordinate facility inspections and arrange follow-up actions as required.
• Manage accounts payable processes in accordance with Associa's procedures.
• Perform any other duties as assigned.

Requirements

• Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.).
• Strong grasp of business correspondence standards.
• Knowledge of conflict resolution techniques.
• Excellent professional communication and customer service skills.
• Self-motivated, detail-oriented, and collaborative team player.
• Effective time management and prioritization abilities.
• Minimum of two years' experience in condominium and homeowner associations.

Join our team and become an integral part of enhancing community living in the Grand Rapids area. We look forward to welcoming a passionate and proactive individual to our dynamic team.

Employment Type: Full-Time

Salary: $ 40,000.00 140,000.00 Per Year