SUBJECT MATTER EXPERT (FINCRIME - ACCOUNT PROTECTION)

About Revolut

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40+ million customers get more from their money. And we're not done yet.

As we continue our lightning-fast growth,‌ two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work™ in recognition of our outstanding employee experience! So far, we have 8,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Customer Support team is the public face of the company and provides first-class front-line support to our millions of customers. We are also internal customer-champions, working with product teams to ensure users stay at the forefront of everything Revolut does 🚀

We’re looking for a Subject Matter Expert with solid experience in financial investigations 📣 Someone who will provide expertise on complex cases in respective LoB (AML/TM/FIU/EE/CHB etc.), while assisting with process optimisation and procedure updates. A brave individual who knows how to manage risks and make independent decisions.

Up for the challenge? Let’s get in touch👇

What you’ll be doing

• Performing risk assessment of complex financial crime cases, such as money laundering, fraud, TF, etc.

• Assessing and validating FinCrime risks associated with high risk customers

• Providing expertise for high risk cases which are escalated from the business

• Enhancing analytical and investigative functions in respective FC teams

• Ensuring alignment of our procedures with external regulations and internal policies

• Providing high quality and timely independent view on FinCrime related risks

• Working closely with team leads to help achieve team goals

• Cooperating closely with vendor partners on a regular basis

• Collaborating on a cross functional level to enhance process and reduce volumes

What you'll need

• Experience in undertaking financial investigations, preferably in a large financial institution, government or law enforcement agency

• Experience in Fraud

• Good knowledge of risk indicators in relation to various money laundering and terrorist financing typologies

• The ability to work multiple cases, work independently, and meet strict deadlines

• Strong analytical, critical thinking, and decision-making skills

• Excellent report writing skills

• Fluency in English and excellent written communication skills

Nice to have

• SQL skills

Compensation range

• Vilnius: €2,200 - €3,100 gross monthly*

• Lithuania: €2,200 - €3,100 gross monthly*

• Other locations: Compensation will be discussed during the interview process

*Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

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