Operations Specialist (US Mortgage)
72% Flex- Remote from:United States
Operations Specialist (US Mortgage)
Offer summary
Qualifications:
2+ years experience in US Loan or Mortgage tasks, Financial services background, mortgage experience.Key responsabilities:
- Review and file security documents
- Verify client documents, assist in account processes
- Support with document requests and record-keeping
Job description
Your missions
This is a remote position.
Company Mission:
Our mission is to reduce the cost of capital across the world.
About the Company:
We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. Our Seed round was led by Max Levchin, and our Series A by Founders Fund - with participation in both rounds by Sequoia, NYCA, and others.
Our work involves building the world’s first completely autonomous asset-securing process, world-class risk models for underwriting, and an incredibly smooth & efficient product experience for consumers to apply, activate, and manage their credit cards.
We’re looking for detail-oriented, driven, and intuitive operations specialists who want to work with intelligent, motivated, intense, and interesting people to support the company in its goal to offer cutting-edge products and excellent customer service to its clients.
Cultural Values:
1. Depth and rigor of thought - We try to be rigorous in our thinking & dive into the details. 2. Minimalist - We are spartan in our design, in our code, and even in our processes.
3. Speed of execution - We move fast & value decisiveness. We think speed drives quality.
Responsibilities
● Reviewing security documents for completeness and recording requirements
● Filing security documents with appropriate governmental entities
● The verifying client provided documents during the account creation process
● Assisting in the preparation and filing of account closing documents
● Assisting other departments with document requests and record-keeping
Requirements
● Experience in financial services or related industries (mortgage experience required)
● At least 2 years experience in handling US Loan or Mortgage tasks
● Knowledge regarding liens and closing documents is a plus
● Superb communication, collaboration, and problem-solving skills
● Proficiency, speed, and accuracy in written communication
● Fluency, clarity, and good diction in English
● Great organizational skills & time management abilities
● Experience using customer communication and task management programs, Google Drive, and Email
● Bachelor's Degree or comparable work experience in financial services
● Flexibility to work US Pacific time 10 AM to 7 PM (with a 1-hour break time in between)
Location: HQ - Burlingame, CA (San Francisco Bay Area). Remote work - Rest of US, Philippines
Required profile
Experience
Hard Skills
Soft Skills
- Excellent communication and problem-solving skills
- Organized, time management abilities
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