Operations Assistant

This is a remote position.

• Deliver exceptional service to both internal and external stakeholders consistently.
  
• Monitor and manage company communication channels, including phone, email, and social platforms.
  
• Efficiently review, accept, and dispatch service requests with precision and accuracy.
  
• Coordinate with customers to schedule services, follow up on completion, and ensure satisfaction.
  
• Liaise with vendors to obtain pricing, place orders, and facilitate follow-up as necessary.
  
• Execute daily invoicing and quoting processes with meticulous attention to detail.
  
• Continuously refine and optimize company systems and processes for enhanced efficiency.
  
• Conduct research and prepare information for internal and external dissemination.
  
• Provide executive assistant support to the CEO and other leaders as requested.
  
• Undertake any additional duties as assigned to support company objectives.
  

Requirements

• Minimum of one year of experience supporting operations within the construction industry.
  
• Exceptional attention to detail and organizational skills are non-negotiable.
  
• Proven ability to work efficiently, resolve challenges independently, and meet deadlines with minimal supervision.
  
• Possess a positive attitude, a customer-centric orientation, and maintain a professional demeanor.
  
• Strong verbal and written communication skills in English; proficiency in Spanish is advantageous.
  
• Proficient in Google Workspace, accounting software (for invoicing), and project management tools.
  
• Act with integrity, professionalism, and maintain confidentiality at all times.