Director of Marketing & Communications

Director of Marketing & Communications

Who we are

We’re doxy.me (doc-see-me), the world's most loved telemedicine solution, and we're on a mission to connect the world to the future of healthcare.

We believe that cost and complexity should never be a barrier to telemedicine. That’s why we created a simple, free, and secure telemedicine platform. Since 2013, we’ve grown to more than 1 million healthcare providers from 180+ countries who have clocked over 8 billion minutes of telemedicine sessions to date.

Our goal is to deliver the future of healthcare to every patient and healthcare professional on earth. Help us get there by joining our team of innovators, dreamers, and doers.

We’re a remote-first company with regional hubs for in-person collaboration (Austin, TX, Boston, MA, Charleston, SC, Salt Lake City, UT & London, UK).

Who you are

We’re seeking a Director of Marketing & Communications to lead and champion innovative strategies that effectively convey our narrative, resulting in compelling new acquisitions and increased user adoption.

What you’ll do

• Define, build and lead on the execution of doxy.me’s overall marketing strategy ensuring close alignment with the Growth Team, business goals and go-to-market.

• Leverage thought leadership to establish doxy.me as a Leader in the telemedicine space 

• Partner with finance to define and track data and insights around acquisition and customer lifetime value, consistently balancing both short and long-term results.

• Design and drive campaigns, nurturing programs, field events, advertising, webinars and partner marketing programs for the US, and beyond

• Own the communications strategy both internally and externally leveraging a network of PR contacts

• Build and lead a small team of marketing experts within their relative disciplines

Your skills and experience

• In-depth knowledge of the healthcare industry, how healthcare professionals and organizations think, where they go for information & how to effectively communicate with them

• A track record of success as an innovator and marketing strategist with significant diverse experience in the healthcare industry.

• Demonstrated experience managing and growing a successful SaaS marketing organization of large scope, global reach, and complexity.

• Depth of knowledge and experience effectively crafting and running demand generation strategies, working closely with Sales, Brand, and Product Marketing leadership.

• Rich experience in healthcare-focused inbound marketing, event marketing, account-based marketing, content marketing, search engine optimization, thought leadership, authority marketing, social strategy (organic & paid), lead nurturing, audience targeting, advertising, content syndication, email and SEM, word of mouth, guerilla marketing

• Be an effective communicator; know how to craft a message that has the greatest impact on both internal stakeholders and external clients.

• Scrappiness – the ability to accompany strategic instincts with a ‘sleeves rolled up’ clear sense of purpose, execution, and delivery – and fit with doxy.me’s high-energy, transparent and candid culture.

• Experience in setting up team structures and processes to create maximum impact

• You know how to get the best out of people and tooling and are comfortable in a LEAN working environment.

• Strong technical proficiency in CRM tools (HubSpot’s a bonus, others i.e. Salesforce/Marketo welcome), Analytics (Looker, Tableau etc.) and generally tech-savvy.

What we can offer you

We are committed to giving you the tools you need to do your best work. We will take care of the little things so you can do what you do best without having to worry about all of that other stuff. Here is a taste of what you can expect: 

• Unlimited PTO

• A fun, flexible work environment (work from home or on location at one of our regional hubs)

• Competitive Salary

• Paid trainings and certifications

• Advancement opportunities in a growing company

• Medical, Vision, and Dental insurance

• 401k match

• Company equipment (inc. latest laptop) + $500 spending allowance on equipment you can keep

• Our employees give us a 4.8 on Glassdoor.

Interview process

• 1st stage - Chat with our internal recruiter

• 2nd stage - Hiring Manager interview

• 3rd stage- Meet with CMO and CPO

Additional information

• Our products: 

  • Doxy.me: The simple, free, and secure telemedicine solution currently used by over 1,000,000 doctors worldwide and helping over 350,000 patients/day. 

  • dokbot.io: Patient-focused data collection for healthcare. 

  • adhere.ly: Providing healthcare practitioners with the tools to ensure patients complete their course of treatment

• Our team: technologists, academics, researchers, and innovators from all over the world. English is the language used in all internal communication.

• To ensure HIPAA compliance we perform background checks after extending a job offer