Sr Manager, Software Quality Assurance

Symetra has a superb opportunity to join our team as a Sr Manager, Software Quality Assurance! About the role **

As the Sr Manager, Software Quality Assurance you will take our testing processes, approach and tooling to the next level. You'll apply industry standard practices to overhaul and optimize our current approach, improve quality and effectiveness, reduce TTM and build a data/metrics driven communication approach both within and outside of the team. **

What you will do

• Understand relevant business needs and apply it to solving QA problems.
• Understand QA related industry trends and provide technical direction to the team.
• Develop the QA vision, strategy, roadmap and associated tooling. Create consensus across the organization.
• Identify and implement ongoing improvement initiatives as it relates to process, tooling, environments, cadence, metrics etc.
• Drive QA related PI planning activities across all relevant teams.
• Guide the team in test planning and estimating and help revise to meet changing requirements.
• Manage the team to deliver on schedule.
• Coordinate testing activities and work across multiple teams. Help resolve conflicts, dependencies, technical tradeoffs and ensure shared understanding of priorities and sequencing across all teams.
• Manage risks and resolve issues that affect scope, schedule and quality
• Develop a comprehensive set of metrics to track and communicate progress on all aspects of the QA ecosystem.

Why work at Symetra

Here’s what some of our employees have to say about why they work at Symetra:

“Symetra is a great place if you are looking for the opportunity to contribute, to grow, to be seen and valued.” Vernell K. – Auditor

“We're big enough to make an impact on the country, but small enough to care and know who you are and what you're contributing to the organization. All new ideas are welcome!” Stephanie F. – VP Customer Service & Operations **

What we offer you

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are crafted to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation

Salary Range: $121,300 - $202,200 plus eligibility for annual bonus program. **

Who you are

• 10+ years of IT experience in systems analysis or development
• 5+ years of experience in a QA manager position
• Expert knowledge of test engineering processes and methodologies, including test planning, scenario and case management, automation frameworks and risk-based testing principals
• Detailed knowledge of the Agile SDLC
• Demonstrated ability to develop and execute test improvement programs
• Solid understanding of programming/scripting languages
• Demonstrated leadership, coaching and mentoring skills combined with flexibility working in a dynamic, fast moving product development environment
• Demonstrated ability to build and lead strong QA teams

We empower inclusion **

At Symetra, we aspire to be the most inclusive insurance company in the country. We’re building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. **

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

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