Account Manager, SMB - Remote
72% FlexFull Remote
Mid-level (2-5 years)
- Remote from:United States
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Account Manager, SMB - Remote
72% Flex
Offer summary
Qualifications:
3+ years in sales/account management, Experience managing multi-million dollar books.Key responsabilities:
- Lead and manage SMB account base
- Create customer-level strategies for retention and growth
Job description
Your missions
About Highspot
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.
About The Role
We are looking for an experienced Account Manager to join our Post-Sales Enterprise team. The Account Manager owns commercial responsibility for a customer portfolio, focusing on renewal and expansion. Account Managers establish Highspot as a world-class leader in SaaS net ARR, gross ARR, and logo churn.
AMs are tasked with surpassing targets for retention and expansion that drive customer-level strategies to reinforce Highspot value. AMs will achieve revenue retention and expansion quotas by navigating complex customer organizations, building relationships, and managing clear communication and updates internally. The AM drives commercial outcomes through their partnership with the CSM organization and other GTM teams (e.g. SCs, Services, Renewal Specialists, PRE) to retain and grow the account.
Ideal AM candidates have experience with Sales, Marketing, and Enablement professionals, possess a high degree of business acumen, and can identify and translate business value back to their customers. As a key post-sales team member, the AM must thrive in a highly collaborative and performance-driven environment.
What You’ll Do
Your Background
This position is available either in-office or remote, as applicable, at the following locations:
Base salary range: $70,200 - $81,000 On Target Earnings (OTE) range: $117,000 - $135,000, 60.00% base/40.00% variable target OTE split. Employees are eligible to receive stock options and may also receive other forms of compensation.
The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.
Highspot also offers the following employee benefits for this position:
-Comprehensive medical, dental, vision, disability, and life benefits
-Health Savings Account (HSA) with employer contribution
-401(k) Matching with immediate vesting on employer match
-Flexible PTO
-8 paid holidays and 5 paid days for Annual Holiday Week
-Quarterly Recharge Fridays (paid days off for mental health recharge)
-18 weeks paid parental leave
-Professional development opportunities through LinkedIn Learning
-Access to Coaches and Therapists through Modern Health
-2 volunteer days per year
-Commuting benefits
#LI-KT1
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.
Required profile
Experience
Level of experience :
Mid-level (2-5 years)Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Hard Skills
Soft Skills
- Great results orientation
- Strong business acumen
- Effective communication skills
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