Sales Support Engineer, Industrial Market - DESMI

Founded in 1834, DESMI is one of Denmark’s oldest companies, and a global leader in the development, manufacturing, and service of pumps and pumping solutions for various industries including the industrial, marine defense, and utility industries. With 200+ employees, DESMI supplies its pumps and systems to more than 100 countries via subsidiary and distribution networks. This position will be based either at the US headquarters in Chesapeake, VA, or remotely on the US East Coast.

The Sales Support Engineer for the Industrial market will be responsible for providing technical sales support to internal stakeholders and external customers thereby fostering strong relationships with all parties. As a Sales Support Engineer, you will play a crucial role in supporting and driving the performance of DESMI Inc.'s sales activities. You will play a pivotal role in managing RFP opportunities, ultimately securing contracts, and contributing to the overall growth of the organization.

The ideal candidate will thrive in a customer-facing environment, have experience with rotating equipment, knowledge of pumps is an advantage, and experience managing RFQ processes. You will be responsible for product specification and support the sales team in identifying new sales opportunities.

The Sales Support Engineer should be self-driven, collaborative, and have strong problem-solving skills. By joining DESMI you will be part of an international organization committed to sustainability in the years to come.

Responsibilities
As Sales Support Engineer, your main responsibility is to support a smooth sales cycle thereby contributing to the growth of the overall organization.

Your main responsibilities include:

• Achieve sales objectives with a focus on revenue and profitability
• Lead the RFQ process and ensure accurate, on-time delivery of quotes
• Monitor the sales pipeline to drive new sales
• Contribute to process improvement initiatives to ensure a smooth customer experience and recurring business
• Participate in the development of sales training programs
• Provide technical support to internal and external stakeholders
• Organize and conduct training and workshops for customers and internal teams
• Conduct technical presentations in a commercial setting
• Stay up to date on market conditions such as competitors, and products to create new business opportunities
• Ensure accurate and timely reporting
• Attend industry-specific trade shows and conferences to promote DESMI
• Carry out administrative tasks related to sales e.g. CRM tool

Qualifications

• Bachelor’s degree (technical or business) or equivalent experience
• 5+ years of B2B commercial experience
• Experience with industrial rotating equipment
• Experience in, Industrial Marine and/or Defense markets
• Solid experience working in CRM tools, preferably Salesforce
• Prefer experience with positive displacement and centrifugal pumps and systems
• Bilingual English/Spanish is a plus.

This role offers a compelling opportunity to join a company with a rich history and substantial influence in the industry. You will have significant autonomy in your role, with ample opportunities for personal and professional growth in a dynamic and collaborative work environment.

Start date: As soon as possible
Travel: Up to 25% domestic and 5% international
Location: Chesapeake, VA or remote East Coast US

Contact
If you would like to know more about the position, please contact external recruiting consultant, Birte Haakansson, at bih@slaterconsult.com. SlaterConsult is DESMI Inc.’s recruiting partner for the position.