Lead Cloud Engineer

Job Description:

About Our Organization:

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

About the Team:

OPIS, a Dow Jones company, provides price transparency across the global fuel supply chain, including the Spot, Wholesale Rack and Retail markets. OPIS enables customers to buy and sell energy commodities with confidence with multi-platform access to accurate data, real-time news, powerful software and educational events. Our commitment to reliability is reinforced by personalized customer service and constant innovation. OPIS listens to what the energy community needs and responds with flexible and easy-to-use products. Navigating world fuel markets is complex – OPIS makes it simpler.

The OPIS Cloud Operations team supports OPIS by ensuring the overall operational performance, security, and reliability of OPIS' cloud environments. The team works closely with the OPIS Product development teams with a focus on high availability and continuous operation, resource allocation and monitoring, compliance, and financial management. It provides guidance, defines guardrails and ensures compliance with corporate, business unit, as well as industry, best practices and standards. The team is responsible for the configuration, management and monitoring of the operational infrastructure of the OPIS cloud environments including networking, identity/access management and systems that provide backbone functionality for OPIS applications.

About the Role:

As an experienced and solution-oriented Lead Cloud Engineer you will play a pivotal role in overseeing the architecture, deployment, and maintenance of our cloud infrastructure and the day-to-day operations of our cloud-based systems with an emphasis on reliability, scalability, and security as well as work with our product teams to provide timely, effective and performant solutions. To fit this role, we are looking for that unique mix of solid technical capabilities, blended with strong interpersonal skills. This role will report to the Executive Director of Cloud Operations. This is a remote role.

You Will:

• Design, implement, and maintain our cloud infrastructure, ensuring scalability, high availability, fault tolerance, cost efficiency, and adherence to best practices
• Collaborate with product teams to leverage our cloud infrastructure (AWS) in order to design optimal solutions, support the development and deployment of new systems and products as well as execute system upgrades and security patches
• Drive initiatives to optimize cloud resources to maximize performance while minimizing costs, reduce manual intervention, and improve reliability
• Focus on Information Security to align on and implement robust security measures and best practices to safeguard our cloud environments against cyber threats
• Monitor system health, diagnose and resolve technical issues, and establish proactive monitoring systems and protocols to detect and address issues promptly
• Lead incident response efforts, conduct post-incident analysis, and implement preventive measures to minimize future occurrences
• Provide advanced technical support and offer timely and effective solutions to complex challenges
• Develop and implement disaster recovery strategies, plans and procedures.
• Manage a secure and rigorous change control process around the infrastructure
• Create and maintain comprehensive documentation for system configurations, processes, and procedures using Atlassian Confluence, Azure DevOps and Github
• Foster a culture of collaboration, innovation, and continuous improvement

You Have:

• Bachelor's Degree in computer science or related technical field
• 4 or more years hands-on cloud engineering, cloud operations, infrastructure management, or related roles, experience
• Expert proven expertise with the AWS cloud platform, including proficiency in infrastructure as code (IaC) tools like Terraform. Proficiency with additional cloud platforms, such as Azure, or GCP, a plus.
• Strong understanding of cloud computing concepts, cloud security best practices, network architecture, and data protection principles
• Strong proven experience administrating Linux and Windows Server operating systems
• Expertise in automation, scripting, and configuration management/monitoring tools
• A drive to improve existing infrastructure and processes without compromising on reliability, scalability, or security

We'd also love to hear about your experiences with any of the following:

• Degrees, Certifications (AWS Certified Practitioner, Microsoft/Azure, or equivalent certifications), and/or awards/recognition that you have achieved
• Programming and Automation Experience (Shell Scripting, PowerShell, Python, etc.)
• Experience working with scripts under source control (Git/TFVC/Mercurial/Svn/etc)
• Experience being part of a continuous integration and deployment process
• Experience with Confluence
• Knowledge of SDLC, Agile methodology and/or SCRUM

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Insurance Plans
• Education Benefits
• Family Care Benefits
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

#LI-REMOTE

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - OPIS

Job Category:

Software Product Engineering

Union Status:

Non-Union role

Pay Range: $50,000 - $180,000

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..