AVP, Enterprise Projects UI/UX Design Lead

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

• Job Summary 

  Enterprise Projects (EP) is a new and growing team within Arch’s Strategy and Innovation group that drives the future state design of strategically important underwriting and claims initiatives in line with Arch’s broader strategic imperatives. Our mission is to design modern user experience to improve ease of doing business, productivity, and responsiveness to accelerate growth. To be successful, we need to help our underwriters respond quicker by designing efficient business workflows that incorporate innovative technologies, such as: AI-powered intelligent document processing, data enrichment via third-party sources, and prioritization based on analytics.  
   
  As a critical member of Arch’s Enterprise Projects team, the AVP, Enterprise Projects UI/UX Design Lead, will play a crucial role in shaping digital experiences for internal and external stakeholders that are consistent with Arch’s vision for the future of underwriting. This includes coordinating with business unit leaders, underwriters, members of the Strategic Analytics (SA) team, as well as IT and process management teams. 

   

  This position can be remote with preference given to those in the NYC area. Occasional travel on an as-needed basis may be required.  

   

  Responsibilities 

  UI / UX Design 

  • Collaborate within a cross-functional team to collect and document business objectives, OKRs, and end-user motivations as inputs to UI/UX design 

  • Identifying and resolving UX issues: Find solutions to complex design challenge 

  • Translate future state business workflows into a cohesive, analytics driven user-experience  

  • Create site maps, wireframes, storyboards, and/or user flows to effectively communicate interaction and design ideas – executing all visual design stages from concept to final hand-off to implementation teams 

  • Work with peers in Strategic Analytics to design end-user engagement with analytic and automation tools  

  • Assist with the documentation of requirements and acceptance criteria for implementation teams 

  • Conduct user research and evaluate user feedback 

  • Establish scalable design elements, style guides, best practices, and standards to be leveraged across business units consistent with Arch brand standards 

   

  Education and Experience 

  • 8+ years’ experience in UI/UX design  

  • Extensive understanding of mobile and web platforms 

  • Exceptional teamwork skills are required to play a key role in cross-functional teams; ability to collaborate and build trusting relationships with business partners 

  • Prior experience designing enterprise grade platforms and systems 

  • Familiarity with information architecture and interaction design 

  • Experience in UI/UX design tools such as Figma, Adobe, Balsamiq, etc 

  • Excellent verbal and written communications skills; ability to illustrate and convey complex concepts to people across the organization 

  • Natural curiosity to understand and question the world around you  

  • Able to export and apply learnings from other projects and to build scalable, repeatable business frameworks 

  • Proficiency in HTML, CSS, and JavaScript for rapid prototyping 

  • Familiarity with P&C insurance business preferred 

  • Prior Unqork experience a plus

  • Bachelor’s degree or equivalent experience  

For individuals assigned or hired to work in California, Colorado, Jersey City, NJ; New York State; and/or Washington State, the base salary range is listed below. This range is as of the time of posting. Position is incentive eligible.

$200,634 - $271,446/year

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs.  The above range may be modified in the future

• Click here to learn more on available benefits

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.