(fluent German) Customer Support Consultant (Remote)
75% Flex
Offer summary
Qualifications:
Fluent in German and English (both C1 level), Analytical and research skills, Customer-oriented and responsible attitude, Experience with CRM systems and native speakers, or participation in international exchange programs.Key responsabilities:
- Stay updated with technology trends
- Implement customer happiness best practices
- Provide support via phone calls, emails, and liaise with developers
- Become a product expert and grow continuously
Job description
Required profile
Experience
Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Hard Skills
Soft Skills
- Passionate about technology
- Excellent communication and interpersonal skills
- Adaptability to agile digitalized training
- Positive and proactive attitude
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