Responsible for assisting Project Management personnel with various tasks throughout the study lifecycle.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist with the Planning and Setup, Monitoring, and Closeout Phases of study management which may include:
•Database setup.
•Study documentation development.
• Equipment distribution/tracking.
• Report creation/distribution.
•Archival of study documentation.
• Coordinate Project Assurance meetings and assist with compiling meeting minutes and action items.
Support financial components of study management including:
• Assistance with documentation/database updates due to scope changes.
• Follow-up related to invoice reconciliations.
• Preparation of reports in support of study forecasting activities.
• Facilitate issue management by documenting and tracking progress to ensure timely resolution to customer escalations.
OTHER DUTIES AND RESPONSIBILITIES:
• Ensure compliance with timely training completion/documentation.
• Respond to customer inquiries and participate in customer calls/meeting upon Project Manager’s request.
• Take the lead in managing various aspects of a project as requested.
• Other related projects and tasks as assigned.
QUALIFICATIONS AND SKILLS NEEDED:
Education:
• Bachelor’s degree preferred.
Experience:
• At least 1-3+ years of experience in pharmaceutical field (or related industry experience).
• Knowledge of the drug development process.
• Good organizational, interpersonal, time management, and prioritization skills • Excellent verbal and written communication skills, including ability to communicate effectively in English.
• Detail oriented and responsive to inquiries and requests.
• Working knowledge of Microsoft Office products.
Courageously Curious
Our appetite to blend the best of domain expertise, technology and human understanding knows no bounds. We’re relentless in pursuing the information, insights and inspiration that means we can continuously improve clinical trial site support services and technology solutions.
Behaviors:
· We learn; embracing change, questioning how we work, finding a better way. And if it doesn't go to plan, we don't blame each other; instead, we own it and grow together
· We partner' with each other, with customers, patients and sites, working with them to understand their goals and then deliver the best solutions, Deliver Exceptional
We step forward because responsibility powers us; we don’t leave others to do what we can do ourselves. We take charge of events, delivering exceptional work for our customers, patients and each other.
Behaviors:
· We prioritize; focusing on what matters, never compromising on quality.
· We commit; delivering what we say we will, working with energy and intent, sharing what we learn with each other., People first, always
We think of others before we think of ourselves. We have a deep understanding of our customers, and deep empathy for patients—and each other. We’re united by our purpose—it’s why we go above and beyond to support each other, emphatically.
Behaviors:
· We do the right thing; for our customers, patients, sites and each other. And We're passionate about it.
· We lift each other up; respectful of different views, we listen are inclusive, and support each other to succeed.