Customer Care Manager F/H
72% Flex
Offer summary
Qualifications:
Passion for customer relations, ideally attracted to the education or training field, Excellent communication skills, written and verbal, with strong interpersonal skills, Organized, proactive, and adaptable, with a solution-oriented approach.Key responsabilities:
- Ensure top-notch experience for learners by managing their inquiries and fostering trust and loyalty
- Contribute to ongoing service enhancement by analyzing common issues and proposing solutions
- Promote additional sales of learning programs and support students throughout the certification processes
Walter Learning
Professional Training & CoachingStartup51 - 200 Employees
aboutWalter Learning
Job description
Required profile
Experience
Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Soft Skills
- Ability to empathize, remain calm, and communicate effectively
- Enjoy sales, have autonomy and diligence, and demonstrate resilience towards challenges
- Opportunity for internal growth within a supportive and career-focused work environment with flexibility
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