FinCrime Escalations Officer

About Revolut

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40+ million customers get more from their money. And we're not done yet.

As we continue our lightning-fast growth,‌ two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work™ in recognition of our outstanding employee experience! So far, we have 8,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Compliance is a key team that ensures Revolut’s products and processes meet the regulatory requirements and translate this into the best customer outcomes. They’ve got an outstanding ability to find solutions and carry out testing in a purely digital environment. Those data-driven experts know that better people and machines are the most effective way of managing conduct risk 🎯

We’re looking for an Escalation Officer to ensure effective and compliant Suspicious Activity Reporting in Revolut branches across Europe. The objective of this role is to perform an assessment and make decisions for Suspicious Activity Reports which are escalated from the first line of defence. This position will report directly to MLRO.

Up for the challenge? Let's get in touch 👇

What you’ll be doing

• Acting as the escalation point and ensuring high quality Suspicious Activity Reports are submitted according to local requirements

• Responding to regulatory inquiries and other requests from local authorities related to submitted Suspicious Activity Reports

• Responding to other queries related to complex or other cases where second line of defence review is needed

• Working with MLRO and escalating significant cases, reporting trends, monitoring and detecting of rare and/or new patterns

• Working on escalated cases or tickets and complying with the expected times of resolution

• Participating and collaborating with management as needed in projects, training, and implementation of new processes

What you'll need

• Experience as compliance/FinCrime officer in a major financial institution

• Exposure in FinCrime operations, acting as the escalation point and ensuring positive hits are investigated and escalated as required in a timely manner

• Deep knowledge of AML and Sanctions regulations

• Experience in operating a variety of internal and external systems and databases in order to complete investigations

• An ability to review policies and procedures and advise if changes are required when necessary

• Problem-solving and decision-making skills, with the ability to analyse complex information to identify the key issue/action and drive resolution

• A skill to present a summary and proposed conclusion to management in a timely and clear manner, including proposals to implement appropriate steps to mitigate risk and/or monitor it

• An understanding of payment systems and markets with a focus on technology and mobile applications

• Fluency in English

Nice to have

• Fluency in other languages

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

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