Social Media Channel Manager

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

We are looking for an innovative, strategic, and driven Social Media Manager of Consumer Brand who will manage our monthly consumer social media content and campaigns. You will define and execute our consumer social media strategy, manage consumer campaigns, and build authentic relationships with consumers through community management. You will also manage our social media presence on Instagram, YouTube, and Facebook to maintain and build our position as a relevant and trusted financial brand for everyday consumers who need a little help managing their finances.

You will build brand awareness, establish relevance, build trust and credibility and drive engagement through the development and distribution of compelling consumer social media content including: real member stories, financial literacy education, commentary on relevant news topics, information around Achieve’s product solutions, edutainment, and the amplification of brand campaigns in our consumer social media channels.

You will mobilize our members and target consumers to authentically tell their stories. And you will find creative ways to insert the Achieve brand into the daily conversation about the financial challenges everyday Americans face.

To be successful in this role, you must have a passion for social media and a relentless thirst for telling a compelling Consumer brand story that drives engagement with consumers. You understand the value of a brand and are passionate about executing brand-building programs in social media. You are an expert in Consumer social media channels, and you are constantly learning about emerging platforms and best practices and how to employ them. You are strategic, creative, data-driven, and you love to experiment and iterate to find what works. You have a track record of delivering outstanding results in a way that garners respect from your team members.

What you'll do:

• Execute monthly consumer social media strategies and campaigns to attract our target consumers, build an engaged community, and scale a consumer brand in social media
• Manage consumer brand social media channels Facebook, Twitter, Instagram, YouTube, and Reddit
• Develop monthly strategies and campaigns to drive brand awareness, relevance, trust, and engagement
• Monitor social channels and engage in brand-related conversations on social media posts
• Monitor, engage, and report on trending and topical conversations through social listening platform
• Monitor monthly channel and campaign performance and deliver recommendations and testing opportunities in monthly reports to help improve month over month
• Embed and work closely with Brand Strategy, Brand Creative, Paid Social, SEO, and Brand Editorial teams to develop integrated consumer brand campaigns.
• Partner with Social Media Managers for Corporate, Growth & Distribution, Influencer Marketing, and Paid Social to align, share, and amplify content across channels.

What you'll bring:

• At least 3 years experience working in social media for a Consumer brand
• Experience engaging in direct conversations with consumers across social media channels to build brand trust and connection
• Background: English, Journalism, or Marketing degree preferred
• Background: proven success growing an engaged, active community for a consumer brand.
• Strategic thinker – able to articulate strategic plans that drive engagement and conversations.
• Ambitious – you are a proactive and driven person who looks for opportunities to problem solve and collaborate to drive results.
• Creative and Innovative – able to think outside the box and see opportunities to differentiate and build our brand on Social.
• Media/Social Media savvy – you are passionate about social media, you live and breathe it, you’ve got your finger on the pulse of the latest trends and what brands and creators are doing.

Achieve well-being with:

• Hybrid work opportunities
• 401 (k) with employer match
• Medical, dental, and vision with HSA and FSA
• Competitive vacation and sick time off, as well as dedicated volunteer days
• Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
• Up to $5,250 paid back to you on eligible education expenses
• Pet care discounts for your furry family members
• Financial support in times of hardship with our Achieve Care Fund
• A safe place to connect with other employees through our six employee resource groups

Salary Range: $80,000 to $95,000 annually + bonus + benefits. This information represents the expected salary range for this role. Should we decide to make an offer for employment, we'll consider your location, experience, and other job-related factors.

Join Achieve, change the future.

At Achieve, we’re changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.

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