Corporate Account Manager

For over 90 years, Topcon’s vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients’ health and quality of life. 

We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button. 

By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society’s most pressing challenges.  If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you.

At Topcon Healthcare, we don’t wait for the future. We invent it. Join us.

The Corporate Account Manager (CAM) is responsible for promoting, influencing, and selling Topcon Healthcare hardware and software products within an assigned list of accounts. The CAM role requires frequent travel (estimated at 25% - 50%) to attend account meetings, local and national trade shows, and company meetings.  Required travel will often , include weekends. A CAM must be/become knowledgeable in both the clinical and technical application of all Topcon products and remain current on new product advances, industry trends, etc.  

Essential Duties and Responsibilities

·         Promote and sell Topcon products both hardware such as OCTs, retinal cameras, topographers, refraction systems and software solutions including  clinical image and data management solution, decision support applications, and other software or services commercialized by Topcon and Topcon partners.

·         Develop and implement a 3-year business plan.  The plan will include clear, concise strategies, actions, and deliverable to meet annual quotas.  Plans will be reviewed quarter and updated as needed.  

·         Territory planning and sales activity to achieve sales goals, drive the maximum growth in existing accounts, and prospect and cultivate new accounts.   

·         Ongoing communication of goals, performance, and market observations to sales management.    

·         Effective cross-functional communication (Customer Service, Product Service, Marketing, Finance, etc.) on competitive issues, territory issues, status of orders, etc.

·         Conduct routine instrument demonstrations and tailor presentations and materials for specific customer needs and requirements.  

·         Develop and maintain a consultative relationship with customers – been valued as a source of information, a problem solver, and educator.  

·         Maintain detailed, high-quality profiles in SalesForce.com (SFDC) including notes, tasks, scheduling, and opportunity pipeline.  

·         Perform special projects or duties for individual enrichment, self-growth, and/or company benefit. Regular collaboration and communication with Regional Sales Directors and their teams to ensure optimal sales within assigned accounts.

·         Following up on customer complaints and queries following defined company processes.  

Requirements and Experience  

·         Bachelor's Degree preferred.  

·         Experience with selling capital equipment into physician offices, hospital systems, integrated delivery networks (IDNs), government and national accounts is preferred.   

·         Business to Business Sales experience that demonstrates a comprehensive understanding of the sales process

·         A commitment to ethical business practices.

·         Track record of success at C-level call points and demonstration of strategic selling skills

·         Evidence of top performance in prior sales roles.   

·         Understanding of health insurance, payers, and medical billing strongly preferred.  

·         Strong presentation skills, business acumen, and leadership qualities.  

·         A solid grasp of sales metrics, performance measures, and technical indicators. 

·         An aptitude for analysis and strategy. 

·         Decisive thinking and leadership abilities. 

·         Excellent interpersonal and client-relations skills. 

·         Negotiation, conflict resolution, and presentation skills. 

·         Dynamic and creative problem-solving abilities. 

·         A win-win, client-focused mindset. 

Physical Requirements and Working Conditions  

·         Must be available for overnight travel up to 25% to 50% of the time, including weekends and occasional holiday trips. 

·         The candidate must live no more than 1.5 hours from a major U.S. airport.  

·         Ability to work remotely.  

·         Extensive travel by plane and automobile.  

·         Physical: lifting and lowering boxes and instruments from one level to another (25-100 lbs.).  

Standing: able to work for  8 or more hours during trade shows

Base Pay:

Expected Base Pay: $150,000 Annualized.

The base pay included is a projected hiring range for a position, level and potential work location(s) listed.  Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule.   

Car Allowance Eligible:

 In addition to base pay, compensation for this position includes eligibility for a $600 monthly car allowance.

Sales Incentive eligible:

In addition to base pay, compensation for this position includes eligibility for a sales incentive plan .

Benefits*:

Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits.  We also offer time off for our employees to recharge.  Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements. 

Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant’s sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation.  The recruiter can provide additional information during the hiring process.

*Topcon time off policies can vary between roles which are exempt or non-exempt.  For hourly (“non-exempt”) employees, we offer personal paid time off which accrues in accordance with local standards.  For salaried (“exempt”) employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs.  All paid time off policies are in accordance with or exceeding local law.  Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package.

EEO Statement:

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.