IT Support Specialist

What We Seek:

The University of New Mexico Foundation is seeking talent to provide technical support to internal and remote staff by investigating and resolving computer hardware and software problems; be responsible for selection, procurement, installation, and maintenance of hardware and software, account management, and assist with network changes and upgrades; and someone to lead maintenance and repair activities for print/copy/scan devices in partnership with leasing vendor. 

Please apply if you have the above skills and could participate in new hire orientations by providing introductory training and guidance on hardware, network, application, and data access; maintain an inventory of laptops, workstations, servers, and network hardware; update documentation to record new equipment installed, new sites, and changes to computer configurations.

The chosen candidate will facilitate a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds. In addition, this individual will contribute to the overall success of the Foundation by performing all other duties and responsibilities as assigned.

Required Qualifications:

• High School Diploma/GED
• Three years of directly related experience or one year plus a degree from an accredited institution.
• Experience with administration and support of Microsoft Azure M365 preferred.

Compensation Salary Range:

$45,000 - $55,000

The salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications, and application of any approved geographic salary differential.

Other Requirements:

Must be able to drive personal vehicle for University and Foundation business (mileage reimbursed) and hold a valid driver’s license with current insurance, and a clean driving record. Offers of employment are contingent upon the successful completion of criminal, driving record, and employment background screening. Some positions may also require credit background screening as well.

Working Conditions:

• This position may be eligible for a remote or hybrid work schedule. 
• Prolonged periods sitting or standing at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times, with or without assistance such as a dolly or cart
• May be required, on occasion, to drive personal vehicle for job-related business.
• Ability and willingness to work extended hours, as necessary.

The UNM Foundation is an equal opportunity employer and is dedicated to maintaining a diverse and inclusive workplace.

Why Join the Foundation:

The UNM Foundation is an active, diverse, creative, and inclusive community. We value experience, ensuring your unique contributions are recognized and fairly compensated.

We offer the opportunity to work collaboratively with a group of highly motivated, mission-driven, and results-oriented development professionals and administrators.

We offer a broad set of competitive benefits including healthcare options, ongoing professional development, educational opportunities, unlimited flexible paid leave, paid holidays, a wellness program, exceptional retirement contributions, and much more.

The role of great public, research-intensive universities has never been more critical. In addition to generating advanced research and educating future leaders through nationally ranked academic programs, UNM impacts lives and communities worldwide. The UNM Foundation staff is central to this equation, and we invite you to apply and be part of a movement changing lives for generations to come.

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Foundation Office: 

700 Lomas Blvd. NE, Two Woodward Center, Albuquerque, NM 87102

Office hours: 8am to 5pm

Accessibility: 

The University of New Mexico Foundation is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. If you are interested in applying for employment with us and need special assistance or an accommodation to use our website or to apply for a position, please contact Gretchen Doyle, Senior Associate Vice President of Human Resources, at 505-313-7647.