Human Resources Manager

In 1999, Napster changed the music industry forever when it launched the world’s first peer-to-peer music sharing service bringing music online for the first time. Napster revolutionized the way that fans discovered and accessed music by unlocking an unlimited digital jukebox of songs. For 85 million users, Napster was not only their first experience of digital music but also their first real social media experience as they were able to chat with millions of other music fans around the world.  

Napster is now the leading independent music streaming service having delivered more than $1BN to artists over the last 20 years.  The service offers music fans access to 170M tracks from their favorite artists, music videos, top editorial playlists and new AI and metaverse experiences. 

Napster is once again getting ready to revolutionize the music industry, capturing the massive opportunity presented by superfans who want to connect directly with their favorite artists and curators.  This will unlock unprecedented new creative and commercial opportunities for the entire music industry and creator economy. Backed by some of the top VC’s and Web3 investors, with an industry leading and visionary management team, Napster is perfectly positioned to regain its place as the #1 music platform and pop culture brand.   

We're searching for an enthusiastic and seasoned HR Manager to take charge of all HR duties at Napster. This role will be pivotal in shaping the organization's human resources function and will have the opportunity to make a direct impact on our organization's policies, culture, employee experience, and overall success.  

Requirements

• Recruitment and Talent Acquisition - Oversee the recruitment process, including job postings, screening resumes, conducting interviews, and onboarding new employees.
• Planning - Coordinate with hiring managers and department heads to understand staffing needs, prospective openings, and position requirements; forecast changes in staffing, plan recruiting strategies in advance, and maintain movement in the talent pipeline to maximize long-term productivity.
• Policy Development - Review existing HR policies and procedures and create new ones to align with organizational goals, industry standards, and legal requirements.
• HR Administration - Manage HR administrative tasks such as payroll processing, benefits administration, personnel record-keeping, and annual open enrollment process.
• Employee Relations - Address employee inquiries, concerns, and conflicts, and foster a positive work environment through effective communication and engagement initiatives.
• Performance Management - Develop and implement performance management processes, including goal setting, performance reviews, and addressing performance issues.
• Legal Compliance - Staying up-to-date with employment laws and regulations to ensure the organization's HR practices remain compliant and mitigate legal risks.
• Strategic Planning  - Contributing to strategic HR planning by analyzing workforce trends, identifying future staffing needs, and developing strategies to attract, retain, and develop talent.
• Investigations - Thoroughly investigate any potential issues, discrimination, harassment, or any other employee relations complaints or disputes; effectively present findings to the appropriate parties.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum of 5 years of experience in HR management or related roles.
• Comprehensive knowledge of HR best practices, employment laws, and regulations.
• Strong interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
• Proven experience in recruitment, employee relations, performance management, and training and development.
• Excellent organizational and problem-solving abilities, with a keen attention to detail.
• HR certification (e.g., SHRM-CP, PHR) preferred.

Benefits

• Competitive salary and benefits package.
• Generous PTO policy.
• Flexible work hours.
• Work from home with a 100% distributed team.  Proximity to Nashville is a plus.