Head of Global Payroll

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

About the Role:

The Head of Global Payroll is responsible for leading the global payroll operations team at Deel to design, implement, and manage a scalable global model for payroll operations and administration for our customers in 150+ countries, and for over 3500 employees under multiple divisional and regional payroll entities and product lines. As the global process owner of payroll,the role is responsible for the redesign and reorganization of the various payroll-related processes and teams into a more cohesive, standardized, and streamlined organization, optimized to deliver outstanding service to Deel customers and employees. This role will work closely with the various Operational, Finance, Tax, IT, and HR functions and other key stakeholders to build trust and resolve issues, as well as provide ongoing coaching and development to the Payroll directors, managers, and team members.

Reporting to the Chief Operating Officer, this role will be highly visible to executive leadership and a key player in establishing a best-in-class payroll product and services organization. 

This role is designed for payroll professionals who will leverage their significant experience in payroll operations, administration and leadership to influence product whilst building a business and team at scale for best in class global payroll delivery. Owners, builders, and those curious and interested to build the first truly global payroll offering will be best suited to the role.  

What You Will Do:

• Serve as a key member of the Operations leadership team working closely with the team to effectively lead, manage and support Deel’s global payroll business across multiple product lines.

• Leverage global payroll knowledge and deep experience to both influence and guide product development in the areas of payroll services, but also to design, build and manage global payroll organizational structure and teams. 

• Leverage operational prowess to tackle some of the most complex challenges in delivering global payroll at scale and building the team and technology to support it. 

• Lead a variety of cross-functional initiatives, in the advancement of the strategic direction of Operations OKRs. This includes building and/or identifying teams to work through the completion of large, high profile projects, in addition to owning the scope, identifying measures of success, and managing the team(s) through successful completion of the initiative(s).

• Build out Global Payroll Operations reporting & planning capabilities and cadence to inform departmental planning, strategic decision making and demonstrate organizational impact and value delivery.

• Partner with the Head of Payroll Implementation, Product, Sales, and other Operational leaders in HR to ensure the overall business strategy and roadmap for global payroll administration, inclusive of tax, is aligned to deliver results and preserve the integrity of Deel compliance and service reliability.

• Evaluate business structures and processes and assess issues that serve as barriers to operational effectiveness and efficiency. Drive decisions and steer implementation involving the creation of new and improvements or streamlining of existing programs.

• Proactively drive change management activities to ensure wide adoption and acceptance of changes, including engaging key leaders and facilitating impact assessments, training, and other communications

• Play a key role in the integration of acquired companies into Deel’s Payroll structure, processes, and teams

• Serve as a trusted advisor to senior and executive leadership on current Payroll and Payroll tax/compliance trends, best-in-class processes, and competitive technologies

• Be responsible for the delivery of Deel’s Managed Payroll, and Employer of Record (EOR) products

What You Will Bring:

• 15+ years of relevant experience in Payroll or related Human Resources, Operational or Finance experience 

• 10+ years of relevant experience leading Payroll and related processes in large, complex, and rapidly changing organizations

• Experience with managing Payroll for employees in a minimum of 25 countries to establish knowledge base in global payroll administration and how to build for scale

• Experience with cloud-based (SaaS) Payroll applications

• Experience with navigating and managing, and knowledge of compliance, for global payroll tax and relevant solutions and requirements 

• Experience with Sarbanes-Oxley (SOX) implementation and/or compliance programs, and a history of developing and maintaining high quality and detailed process and controls documentation (eg. SOPs / DTPs)

• A proven track record of driving significant process improvement and organizational redesign projects, such as the establishment of a Payroll shared-service environment; integration of multiple acquired companies into an existing Payroll organization; or implementation of new Payroll software and associated process reengineering

• Aptitude for streamlining and simplifying teams, policies, and processes for efficiency, but with an appropriate balance of internal controls

• Demonstrated experience driving large scale builds, changes, and implementations requiring process changes, project management and change management

• Experience with, and keen interest in, driving growth and performance metrics, preferably from a revenue perspective

• Excellent leadership skills, including the ability to interact effectively with people with diverse styles; make informed decisions, find solutions, encourage and support change; and, to constructively deal with conflicts and leverage different perspectives.

• Excellent approach to problem analysis and resolution at both a strategic and functional level.

• Innovative thinker able to make decisions independently and expeditiously; and, to translate strategy into action.

• Excellent written and verbal communication skills, including interpersonal and presentation skills.

• Deep knowledge of global payroll strategy, administration, processes, and best practices

• Strong communication skills and ability to influence senior stakeholders 

• Ability to collaborate cross-functionally is a global, matrixed environment 

• Ability to perform in fast-paced, high-pressure situations

• Experience working in a globally distributed team, including working with/managing contractors and technical resources

• Outstanding attention to detail and quantitative/qualitative analysis skills to assess Return on Investment of all programs

• Excellent leadership, communication, and interpersonal skills, with the ability to manage a team, motivate team members and collaborate with different departments

• Takes initiative and uses good judgment; excellent follow-up skills

• Recognizes confidential, sensitive, and proprietary information and maintains confidentiality

• Excellent organizational skills and ability to manage and execute tasks in a high-pressure environment

• Strong project management skills, with the ability to manage multiple projects simultaneously successfully

• Ability to think strategically and creatively, with a strong focus on delivering results

• Excellent stakeholder management with a focus on continuous improvement and regular communication leveraging data and insights

• Strong passion for learning about our products and services  through in-house and external training

• Experience in high-growth /pre-IPO Technology companies and/or global public companies is highly preferred

• This job description is not intended to be all-inclusive. The team member may perform other related duties as required to meet the ongoing needs of the organization

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Provided computer equipment tailored to your role

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.