Customer Success Associate
72% Flex
Offer summary
Qualifications:
Proven customer-facing experience, Excellent communication skills, Strong problem-solving abilities, Empathetic approach, passion for customer experience, Basic understanding of [industry/sector].Key responsabilities:
- Proactively engage with customers to understand needs and provide assistance
- Effectively address inquiries, concerns, issues through various channels
- Develop in-depth product knowledge to guide customers
- Advocate for customers within the company, contribute to improvements
- Assist in onboarding, provide training, gather feedback for improvement
The 1% Club
Edtech: Education + TechnologyStartuphttps://bit.ly/Onepercentclub1
11 - 50 Employees
aboutThe 1% Club
Job description
Required profile
Experience
Spoken language(s)
Check out the description to know which languages are mandatory.
Hard Skills
Soft Skills
- Excellent communication skills
- Empathetic approach, problem-solving abilities
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