German Speaking Customer Service Agent (all genders) 100 % remote in Portugal
72% Flex
Remote: Full Remote
Work from: Portugal
Offer summary
Qualifications:
Ideally: experience in Customer Service / Customer Care, Excellent communication skills in German and English, Comfortable with G Suite, Microsoft Office, and ticket systems.Key responsabilities:
- Understand customer needs, provide optimal solutions, ensure customer satisfaction
- First point of contact for customers, provide excellent customer service
- Ensure comprehensive customer service across all communication channels
- Maintain and update customer data, document thoroughly
- Coordinate with other departments, handle complaints, process payments
OUTFITTERY
Retail (Super / Hypermarket)SME201 - 500 Employees
aboutOUTFITTERY
Job description
Required profile
Experience
Industry :
Spoken language(s)
Check out the description to know which languages are mandatory.
Hard Skills
Soft Skills
- Excellent communication skills
- Team player
- Proactive mindset for process improvement
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