AVP, Marketing Technology Developer/Specialist, Digital Banking

COMPANY DESCRIPTION:  Forbright is a nationwide full-service bank and lender helping accelerate the transition to a sustainable and low-carbon economy. Headquartered in Chevy Chase, Maryland, Forbright is committed to accelerating the transition to a sustainable economy by financing visionary leader in clean energy, healthcare, technology, financial services, real estate, and other industries with extraordinary service.

COMPANY CULTURE:  We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible environmental, social, and governance (ESG) practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back.  We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful.

COMPANY MISSION:  We are a mission-driven institution with an uncommon commitment to decarbonization and sustainability. As the need to build a more sustainable, low-carbon economic system grows increasingly urgent, we are dedicating half of our assets to financing the companies, investors, and innovators driving that change. We are reimagining how a bank should operate in a changing world.

JOB SUMMARY:  The AVP, Marketing Technology Developer/Specialist, Digital Banking is responsible for working directly with the MarTech Lead and for the continual development and management of the digital banking client facing technology platforms. This position ensures a high-quality experience with minimal friction to the users for MarTech (Marketing Automation, Website, CDP and Privacy/Consent Management) platforms. 

DUTIES AND RESPONSIBILITIES:

• Partner with marketing to develop and maintain the martech stack based on business needs 

• Develop processes and approaches with internal and external partners to ensure all guidelines are being followed for all front end applications including but not limited to Salesforce Marketing Cloud, Wordpress, Qualtrics etc 

• Produce, maintain and modify martech capabilities/codes and user interfaces as new requirements are developed 

• Ensure exceptional user experience is delivered via the martech tech stack 

• Routinely testing all martech capabilities for ease of use, speed and other quality factors, including fixing any website issues or bugs that arise 

• Ensure all web design follows best practices for web-performance and accessibility guidelines  

• Support internal and external stakeholders with new requirements, troubleshooting and be an SME of all martech services & technical implementations. 

• Drive SDLC processes for relevant scrum teams, leading ceremonies where appropriate, coordinate testing/releases and continuously align with broader team for dependencies. 

• Ensure compliance with regulatory requirements and industry standards for digital banking

• Perform other duties as assigned

QUALIFICATIONS:

• Bachelor's Degree preferred or equivalent education and related training 

• 8 – 12 years of experience in marketing technology with experience in financial service preferred 

• 5+ years of proven experience working in Marketing Technology/Front End Engineering or Web Development in a technical role 

• Previous experience working in a SCRUM or Agile environment. 

• Solid background in HTML/CSS/JavaScript Frameworks such as Next.js, React, Node or GraphQL 

• Prior experience with AMPscript, CloudPages 

• Familiarity with Web SDK, SOAP and REST API integrations 

• Prior experience with Google Tag Manager 

• Knowledge of Google’s Core Web Vitals and Accessibility Compliant Standards 

• Ability to be a self-starter, flexible, and adaptive. 

• Prior knowledge of Customer Data Platforms (CDP) and Marketing Automation Tools such as Salesforce Marketing Cloud, Segment, Eloqua or Marketo 

• Familiarity with SQL and Snowflake is a plus 

• Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the Bank 

• Excellent communication skills, both verbal and written 

ADDITIONAL DUTIES: For Forbright Bank to remain efficient and nimble as a growing organization, team members are expected to exhibit a high level of flexibility regarding any duties that may be situationally assigned outside of this job description.

PERKS/BENEFITS:

• Comprehensive health, dental, and vision plans
• 4 weeks PTO
• 401k + company match
• Metro SmartTrip benefits ($50/mo)
• Remote or hybrid work schedules for most positions
• Bonuses for purchasing solar panels, electric vehicles, biking to work, etc.
• Paid subscriptions to Veterans Compost, Imperfect Foods, and more!
• Best Workplaces for Commuters 2023 & 2024 winner
• The Washington Post Top Workplaces 2023 winner
• American Banker Best Banks to Work For 2023 winner

It is the policy of Forbright Bank to provide equal employment opportunities to all qualified individuals and to administer all aspects and conditions of pre-employment and employment without regard to protected characteristics.