LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.
Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.
Reports to: Director, ePMO
Purpose of the Role The Portfolio Manager, will provide a centralized management structure for all project management functions in the organization. The Portfolio Manager manages a team of Project Managers and BA's, ensures a structured PM governance and that the proper project portfolio reporting capabilities are in place. This role is focused on Customer and Corporate applications.
This is a Full Time remote role based in Ontario.
Core Accountabilities
- Manage and oversee a portfolio of projects from initiation to project closeout
- Establish and manage the intake process for the portfolio, including assessing new opportunities
- Develop and maintain strong relationships with business, IT team units, sourcing team and team members to understand and identify implementation delivery partners for project execution
- Work with internal stakeholders to align technology solutions with business strategies
- Responsible for the management, reporting, and advancement of the project portfolio function within the organization
- Manage and provide direction for a team of Project Managers and Business Analysts in delivering IT and business projects
- Ensure compliance to project management methodology and that project decisions align with the overall business deliverables
- Oversee financial budgeting, forecasting and actuals tracking at a portfolio level to ensure best practices and accuracy
- Ensure that major dependencies are identified and tracked and that proper communications and change management needs are identified
- Participate in the development of strategies in collaboration with the leadership team
- Report on the investment portfolio and prioritization framework and assist senior leadership to direct resources in a way that aligns with LifeLabs strategic goals
- Monitor and review business cases, costs, budgets, staffing requirements, resources and benefits realization plans for large scale projects
- Manage the performance and provide day to day guidance to team of direct reports
Qualification and Skills
- University degree in Computer Science or equivalent education
- A minimum 10 years project management experience is required
- A minimum 5 years people management experience
- Ability to coach, mentor and inspire the team of PMs and BAs
- Proven experience in delivering large, complex healthcare programs and projects
- Formal Project Management training, PMP, PgMP certification would be an asset
- Experience with PPM (Project Portfolio Management) tools and prioritization processes including reporting on financial metrics and utilization
- Direct Healthcare industry experience and a familiarity of healthcare landscape in BC and Ontario is required
- Proven ability to work with Senior and Executive leadership
- Problem and conflict solving abilities collaborating and influencing people across organizations and levels
- Ability to lead multiple cross-functional projects concurrently in a fast paced environment
- Strong facilitation skills (requirements sessions, design meetings, progress and status meetings)
#LI SW1 #INDEED
This is a remote role.
Hiring Range: 108,200 - 138,000
The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity.
In this position, you will be eligible for Lifelabs annual bonus.
Employee Benefits:
In this position, you will be eligible to participate LifeLabs’ group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans.
Retirement Savings Plan:
The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs.
Vacation Entitlement:
In this position, you will be entitled to vacation. We promote a healthy work-life balance and expect your full vacation to be taken each year.
Employee Wellness:
LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars. We have been recognized in the industry for our focus on mental health supports.
Employee Giving program:
Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization.
In addition, LifeLabs offers professional development and membership reimbursement, access to preferred rates and discount programs - WorkPerks, Home and Auto Insurance, Costco Membership, etc. - and Optional Health-related Benefits.
At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.
In accordance with LifeLabs’ Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.
We are committed to the ongoing development of our diversity, equity, and inclusion (DEI) program and have taken steps to strengthen our commitment to our team members and customers, to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.
At LifeLabs, we know that we are Stronger Together and that we will benefit from the unique perspectives and experiences that each team member offers.
Vaccinations are highly encouraged at LifeLabs’. Vaccinations may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be fully vaccinated with the current Government approved COVID-19 vaccinations.
