Customer Service Agent
75% FlexFull Remote
- Remote from:Japan, Singapore, Ireland...
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Customer Service Agent
75% Flex
Remote: Full Remote
Work from: Japan, Singapore, Ireland
Offer summary
Qualifications:
Excellent communication skills, Customer service and CRM experience required.Key responsabilities:
- Respond to inquiries on Facebook Marketplace
- Provide pricing quotes, book meetings, and input deals in CRM
BruntWork
Human Resources, Staffing & RecruitingSMEhttps://www.bruntworkcareers.co/
501 - 1000 Employees
aboutBruntWork
Job description
Your missions
This is a remote position.
Schedule
- Monday to Friday
- 4:00 PM to 8:00 PM UK
Responsibilities
- Respond to inquiries on Facebook Marketplace
- Ask questions to understand customer requirements
- Provide pricing quotes using pricing sheets
- Share photos and videos of products
- Book in-person meetings with prospects when needed
- Occasionally close deals directly without an in-person meeting
- Communicate with owner to get info from suppliers
- Upload each deal into Pipedrive CRM
Requirements
- Excellent written and verbal communication skills
- Customer service experience
- CRM experience
- Ability to learn about wooden beams, flooring, doors
- Basic math skills - for calculating quotes
- Know how to do basic conversions from inches/mm/cm/meter/ft
ZR_12765_JOB
Required profile
Experience
Spoken language(s)
Check out the description to know which languages are mandatory.
Hard Skills
Soft Skills
- Effective communication
- Adaptability and attention to detail
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