Customer Success Manager - Managed Services (Salesforce)
72% Flex
Offer summary
Qualifications:
2+ years experience in Salesforce ecosystem, Knowledge of Cloud Computing and Salesforce operations, Bachelor’s degree or equivalent work experience.Key responsabilities:
- Liaise with offshore teams for issue resolution
- Support customer onboarding and knowledge transfer
- Prepare and distribute SLA reports efficiently
- Enhance customer experience and drive impact
- Communicate effectively with stakeholders and escalate
Job description
Required profile
Experience
Level of experience :
Mid-level (2-5 years)Spoken language(s)
Check out the description to know which languages are mandatory.
Hard Skills
Soft Skills
- Proactive problem solver
- Excellent communicator and collaborator
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