Key Facts

Remote From:

Anywhere

Full time

Mid-level (2-5 years)

English

Hard Skills

Other Skills

•
Communication
•
Analytical Thinking
•
Detail Oriented

Roles & Responsibilities

3+ years in a dedicated technical pre-sales, implementation, or high-level technical support role
Proven understanding of WAN/LAN infrastructure and deep proficiency in Backup Restore methodologies and platforms
Demonstrated ability to articulate complex technical risks and benefits to non-technical Account Managers
Expert capability in workflow management within CRM and Project Management tools

Requirements:

Independently prepare accurate technical quotes and estimates for mid-to-high complexity solutions, including multi-site WAN connectivity, local storage, and various backup/disaster recovery options
Own the process of reviewing and validating technical questionnaires, flag missing information and guide Account Managers on resolving technical gaps
Identify technical bottlenecks in the sales-to-provisioning workflow and implement operational improvements or train junior staff on new processes within the CRM/Project tools
Leverage deep understanding of backup solutions (e.g., Veeam, ShadowProtect) to size solutions, calculate storage requirements, and ensure recovery point objectives (RPOs) are technically achievable

Engio Recruitment

Human Resources, Staffing & Recruiting

About Engio Recruitment

Welcome to Engio.Your Gateway to Exceptional Talent in Engineering and Technology! At Engio, we understand the pivotal role that talent plays in shaping the future of engineering and technology. As a premier recruitment agency, we are dedicated to connecting top-tier professionals with innovative companies, driving progress and excellence across industries.Why Engio?Precision in Placement: Our team of seasoned recruiters specializes in identifying and placing the best talent, ensuring a perfect match for both candidates and employers.Global Reach, Local Expertise: With a vast network spanning the globe, we leverage international connections while maintaining a deep understanding of local markets.Commitment to Excellence: We strive for nothing less than excellence in every placement, fostering long-term relationships and contributing to the success of our clients.What Sets Us Apart?Partnerships, Not Transactions: Engio is more than a recruitment agency; we build partnerships that go beyond placements. We invest in understanding the unique needs and aspirations of both clients and candidates.Industry Insight: Our team stays ahead of industry trends, providing valuable insights that empower our clients to make informed decisions in a dynamic and competitive landscape.Our Specializations:Engineering: From mechanical and electrical to civil and aerospace engineering, we specialize in finding the right talent for your engineering needs.Technology: Whether you're seeking developers, data scientists, or IT professionals, Engio is your go-to partner for technology recruitment.Connect with Us:🌐 Visit www.engio.id to explore our services and current opportunities.📧 Email: recruitment@engio.id📞 Phone: +62 819 343536 91Join Engio on LinkedIn for the latest updates on talent acquisition, industry trends, and job opportunities. Let's build the future together! #EngioRecruits #EngineeringTalent #TechInnovation 🌐✨

Company type: Startup

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 11 - 50

Website LinkedIn See all jobs →

Job description

About Our Client

Are you a technical expert with a knack for translating complex infrastructure into viable, accurately priced solutions?

We are seeking an independent Mid-Level Pre-Sales Technical Specialist to own the technical validation and quoting process.

You will be the crucial link ensuring all proposed solutionsespecially around Backup and Disaster Recovery technically sound and primed for seamless delivery.

Responsibilities

Independently prepare accurate technical quotes and estimates for mid-to-high complexity solutions, including multi-site WAN connectivity, local storage, and various backup/disaster recovery (BDR) options.
Own the process of reviewing and validating technical questionnaires. You must be able to flag missing or inconsistent information and guide Account Managers on resolving technical gaps.
Identify technical bottlenecks in the existing sales-to-provisioning workflow and implement operational improvements or train junior staff on new processes within the CRM/Project tools.
Leverage your deep understanding of specific backup solutions (e.g., Veeam, ShadowProtect) to size solutions, calculate storage requirements, and ensure recovery point objectives (RPOs) are technically achievable.
Proactively review existing client infrastructure data to identify technical gaps and recommend logical service expansions.

Requirements

3+ years in a dedicated technical pre-sales, implementation, or high-level technical support role.
Proven understanding of WAN/LAN infrastructure and deep proficiency in Backup & Restore methodologies and platforms.
Demonstrated ability to articulate complex technical risks and benefits to non-technical Account Managers.
Expert capability in workflow management within CRM and Project Management tools.

Ready to elevate your career? Apply now!
Please submit your CV and a brief cover letter detailing your relevant Service Desk experience and English proficiency

Note: Our team will only reach out to you if your application is selected for further consideration.