Key Facts

Remote From:

Full time

English

Hard Skills

Billing Payment Processing Accounts Receivable Digital File Management Email Management Account Management Office Management Accounts Receivable Help Desk Support

Other Skills

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Technical Acumen
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Customer Service
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Organizational Skills
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Detail Oriented
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Self-Motivation
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Communication

Roles & Responsibilities

Fluent English
Software Proficiency
Office Experience
Self-Motivated
Organizational Skills
Attention to Detail
Technical Knowledge

Requirements:

Issue invoices and follow up with payments
Provide customer support via phone
Manage outstanding receivables
Process monthly payments and follow up declines
Maintain customer payment accounts
Cross-reference customer databases
Send electronic Welcome Packages
Collect customer information
Prepare spreadsheets and documents
Assist with email correspondence
Provide administrative support

Easy Outsource

About Easy Outsource

As a business owner, there comes a time when you’re faced with a chicken or egg situation.Your business is growing fast, so your need for talent is increasing. But finding, training, and managing new people requires time.Time you don’t have, because you’re busy with the onslaught of new work.So you try to hire more but your team can’t find people you need fast enough.Worst of all… you’ve tried delegating & even outsourcing before and it didn’t work. It’s hard to find people to mesh with your team, and it’s even harder to manage them remotely.As an outsourcing company, our goal isn’t just to find you workers. We’ll find you that perfect match.Because unlike other outsourcing companies, Recruitment is in our DNA. With a combined 47 years of experience recruiting for finance, tech, marketing, SaaS, & the healthcare sector, EasyOutsource partners with fast-growing companies to provide diverse, & top-notch talent not just in North America but worldwide.Our easy Triple-C formula of Caliber talent, Client-focused approach, & Cost-effective service solves the hassle of finding talented remote workers.So if you want to> Hire at scale, while keeping costs low> Find specialized skills too expensive in your area> Stay innovative with a diverse team> Find remote workers sans the challenges of managing themApply for a consultation with one of our talent experts:https://www.easy-outsource.com/Let’s see if we’re a good fit. We’ll ask questions about your business — your goals, challenges, & hiring requirements.Our experts will explain our criteria in matching offshore talent with different businesses, & answer questions you may have. The goal is to understand your goals and management style to see if we can collaborate.After that, they’ll go back to our team with your requested talent profile so we can start sourcing a candidate.If you’re ready for new team members at half the cost (& headaches), let’s talk https://www.easy-outsource.com/

Company type: Startup

Founded: 2018

Company size: 11 - 50

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Job description

This is a remote position.

Easy Outsource is a leading provider of recruitment and business process outsourcing solutions. We pride ourselves on delivering exceptional service and innovative solutions to our clients worldwide.

Job Summary

We are seeking a highly organized and detail-oriented Accounts Receivable - Billings Admin to join our team. In this role, you will manage billing processes, customer payments, and provide essential support to our financial operations, ensuring smooth and efficient handling of accounts receivable.

Main Responsibilities

Accounts Receivable: Issue invoices, follow up with customers on outstanding payments, and process payments.
Customer Support: Answer the phone and assist customers professionally.
Receivables Management: Follow up with receivables outstanding more than 30 days during the 2nd or 3rd week of each month, aiming to keep receivables within a 30-60 day range.
Payment Processing: Ensure monthly Pre-Authorized Payment (PAP) debit and credit card customers are ready for processing each month, and follow up on any declined transactions.
Account Management: Maintain up-to-date customer payment accounts and analyze which customers are most reliable in making payments.
Data Cross-Referencing: Cross-reference separate customer databases to ensure matching information.
Customer Documentation: Send electronic Welcome Packages and Monitoring Agreements for digital signing.
Data Gathering: Collect information from customers, such as Call Lists, and assist with data entry.
Document Preparation: Prepare spreadsheets, professional documents, and apply for permits.
Email Correspondence: Assist with customer email questions, complaints, and requests.
Administrative Support: Coordinate schedules, email correspondence, travel arrangements, and expense reports. Provide general administrative support to other administrators as needed.

Other Possible Future Responsibilities

Account Analysis: Check daily email reports to identify accounts needing service.
Alarm System Management: Make user code changes remotely to customers’ alarm systems upon request.

Requirements

Fluent English: Must have excellent verbal and written communication skills.
Software Proficiency: Able to quickly learn new software and use keyboard shortcuts.
Office Experience: Previous experience in office administration and customer service is an asset.
Self-Motivated: Ability to complete work with minimal supervision.
Organizational Skills: Exceptional planning and organizational skills, with the ability to manage multiple tasks in a fast-paced environment.
Attention to Detail: Demonstrate excellent writing and proofreading skills, with a high degree of accuracy.
Technical Knowledge: Familiarity with standard office software such as Adobe Acrobat Pro and Microsoft Office.